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This question comes up a lot. What is the actual difference between a community nurse and a support worker? They are both healthcare-adjacent roles. They both come to your home. They both help with your care. But the scope of what each can legally and safely do is quite different, and knowing the difference saves […]

Waiting weeks for community nursing is one of the most frustrating experiences in the NDIS and aged care systems. If you have a wound that needs dressing, a catheter that is due to be changed, or medication that needs oversight, you cannot wait eight weeks for an appointment. Here is how to actually get community […]

People often hear “community nurse” and assume it is somewhere between a support worker and a GP. It is neither. Community nurses are registered nurses (RN) or enrolled nurses (EN) who deliver clinical care in your home. Here is what that actually looks like.  Scope of Practice  Community nurses can do most of what a […]

Community nursing gets less attention than support work in the NDIS space, but it is one of the most important services for participants with clinical or chronic health needs. If you are wondering whether community nursing applies to your situation, here is a practical guide.  What Community Nursing Is  Community nursing is registered-nurse-delivered healthcare in […]

Changing support workers feels awkward. You do not want to hurt anyone’s feelings, you worry about being “difficult,” and you are not sure whether the problem is them or you. Here is a straight guide: if any of the following is happening consistently, you probably do need a new support worker. And that is fine.  […]

If you are new to the NDIS, the cost of support workers can look confusing at first. There are different rates for different day types, different levels of complexity, and different support categories. The good news is that all of this is public and published. The bad news is that it takes a few reads […]

If you are new to the NDIS or have just been matched with a support worker for the first time, you might be wondering what the experience actually looks like day to day. This is a practical guide to what NDIS support workers do, what they are trained for, and what you can reasonably expect […]

This is one of the most common questions NDIS participants ask when they are setting up support for the first time. Do I go through an agency, or do I hire a support worker directly? The honest answer is that both work, but for different situations and different people. Here is a real breakdown. Agency […]

Finding a good support worker is different from finding a good provider. The provider is the agency. The support worker is the person who actually turns up at your house. You can have a great provider and still get stuck with the wrong worker for you, or a shaky provider who happens to send you […]

Switching NDIS providers is simpler than most people think, but plenty of participants stay stuck with a provider they are unhappy with because they are worried about the process. You are allowed to switch. You do not need permission from the NDIA. You do not lose funding. You just need to follow a few steps. […]