This is one of the most common questions NDIS participants ask when they are setting up support for the first time. Do I go through an agency, or do I hire a support worker directly? The honest answer is that both work, but for different situations and different people. Here is a real breakdown. Agency […]

Finding a good support worker is different from finding a good provider. The provider is the agency. The support worker is the person who actually turns up at your house. You can have a great provider and still get stuck with the wrong worker for you, or a shaky provider who happens to send you […]