Community nursing in Brisbane is one of those services that is either easy to find or impossibly hard depending on which provider you call. Wait times at the big agencies can stretch for weeks, and in the meantime your wound is still there, the catheter still needs changing, and the dressing still has to come off on schedule. Humility Support Services runs a dedicated community nursing team out of our Pallara base, with registered nurses who travel across Brisbane to handle clinical care in participants’ homes.
We are an NDIS registered provider, so if your plan includes community nursing under Capacity Building – Improved Daily Living or Core – Improved Health and Wellbeing, we can deliver it. We also work with private-pay clients, aged care participants, and DVA Gold Card holders.
Community nursing is a clinical role, not a personal care role. Our registered nurses are qualified to carry out procedures that a support worker is not legally allowed to perform. That is a significant distinction and it matters for anyone with a chronic condition or a complex care need.
Our nursing team covers the same footprint as our support services, which runs from Forest Lake and Inala through the southern suburbs, across to Sunnybank, Moorooka, and up into the inner city. We also travel out to Ipswich and Logan for clinical visits, with a little more notice for those.
If you are in Forest Lake, Logan, or Ipswich, we have dedicated location pages with more detail.
For non-urgent clinical care we can usually do an initial assessment within 3-5 business days. For urgent needs, like a participant being discharged from hospital today with a wound that needs daily dressing, we aim for next-day where possible. Call us early in the day if you need same-week starts, because the nursing roster fills up quickly.
We work in with your GP, your specialists, and your hospital discharge planners. If there is a care plan from the hospital, send it through and we will build our visits around it. If there is not, we do our own assessment and create one.
There are a few different funding paths for community nursing in Brisbane. If you are an NDIS participant, it will come out of your plan under a specific line item, and your plan manager or the NDIA will process the claims. If you are a DVA Gold Card holder, DVA will fund community nursing at no cost to you through their community nursing program.
If you are on a Home Care Package or the new Support at Home program, clinical care can be funded through that. Our Support at Home program is designed for this kind of integrated delivery. Veterans can read more on our DVA community nursing page.
The feedback we hear most often is that our nurses turn up on time and know what they are doing. That sounds basic, and it is, but it is also where a lot of services fall over. We roster the same nurse to you wherever possible so you are not explaining your wound or your medication history to a different face every week.
We have written in more detail about what an NDIS nurse actually does, how to access community nursing faster, and the differences between community nursing and support workers. Call +61 415 868 405 or contact us to get started.
Related: NDIS Provider Brisbane | NDIS Support Services Brisbane | Support at Home Brisbane
